Privacy Policy

Effective Date: 13 July 2026

At Public Value of Heritage [hereafter PVH] ("we," "our," or "us"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit and use our website, [www.lancashire-heritage.com].

 

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

 

Information We Collect
We may collect personal and non-personal information from users in a variety of ways, including when you visit our website, complete forms, subscribe to newsletters, make inquiries, or otherwise interact with our services.

The information we collect may include:

Name
Email address
Telephone number
Postal address
IP address
Browser type and device information
Usage data relating to your interactions with our website

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We may also collect information automatically through cookies and similar technologies to improve your browsing experience and understand how our website is used.

How We Use Your Information
We use the information we collect for legitimate business purposes, including:

Providing, operating, and maintaining our website
Responding to enquiries and customer service requests
Sending updates, newsletters, or marketing communications where permitted by law
Analysing website performance and user behaviour
Improving our services, content, and user experience
Detecting, preventing, and addressing technical or security issues
Complying with legal obligations

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We will only process personal information where we have a lawful basis for doing so.

Cookies and Tracking Technologies
Our website may use cookies, web beacons, and similar technologies to enhance functionality and improve user experience. Cookies are small files stored on your device that help us recognise returning visitors and understand website usage patterns.
You can manage or disable cookies through your browser settings. Please note that some features of the website may not function properly if cookies are disabled.

Sharing of Information
We do not sell, rent, or trade your personal information to third parties. However, we may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services on our behalf.

We may also disclose information where required by law, regulation, court order, or to protect our legal rights, property, safety, or the safety of others.

Data Security
We implement appropriate technical and organisational measures designed to protect your personal information from unauthorised access, disclosure, alteration, or destruction. While we strive to safeguard your data, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, it will be securely deleted or anonymised.

Your Rights
Depending on your location and applicable data protection laws, you may have the right to:

Access your personal information
Request correction of inaccurate data
Request deletion of your personal information
Restrict or object to certain processing activities
Request data portability
Withdraw consent where processing is based on consent

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To exercise these rights, please contact us using the details below.

Third-Party Links
Our website may contain links to external websites operated by third parties. We are not responsible for the privacy practices, content, or security of those websites. We encourage users to review the privacy policies of any third-party websites they visit.

Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our business practices. Any updates will be posted on this page with a revised effective date.

Contact Us
If you have any questions about this Privacy Policy or our handling of personal information, please contact us:

 

INKPOT Associates

206 Easter Road

Studio 6

Edinburgh

EH7 5QH

United Kingdom

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Client Services: customer@inkpot-associates.com

By using our website, you acknowledge that you have read and understood this Privacy Policy.